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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brittany Sherman

March 10, 2026

5  out of  5
rating by Brittany Sherman
"Lori Loewen is professional and goes above and beyond to assist their policyholders."
We responded:
"Thank you so much for your kind words, Brittany! We're thrilled to hear that Lori provided you with exceptional service and went above and beyond to assist you. We truly appreciate your support and look forward to continuing to serve you!"
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bmille2121

March 2, 2026

5  out of  5
rating by bmille2121
"Lori, who worked with me establishing a new policy was a pleasure to work with very good at her job."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Lori provided you with excellent service while setting up your new policy. We'll be sure to pass along your compliments to her. If you ever need anything else, we're here to help!"
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Natalie McClelland

February 18, 2026

5  out of  5
rating by Natalie McClelland
"Very helpful and personable agent AND staff at State Farm in Bluffton!"
We responded:
"We really appreciate your feedback - It’s great to know that our team was attentive to your needs!"
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Karl Gruber

January 20, 2026

5  out of  5
rating by Karl Gruber
"Wow, just amazing! An actual insurance agent who has taken the time to get to know me as just more than a customer! Plus, his State Farm agency saved me a lot of $$ from what I was paying my previous auto insurance company! Thanks, Jason, Lori & team!"
We responded:
"Hi Karl, Thanks for the kind words! Hearing that your experience went well really makes our day. It's important to us to get to know our customers so we can best serve their insurance needs. Thank you for being a customer!"
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Karin Hatcher

January 16, 2026

5  out of  5
rating by Karin Hatcher
"I would like to give a great big shout out to Lori who was tremendous in helping me out she was very professional thanks liri"
We responded:
"Thank you so much for your kind words and shout out! We're thrilled to hear that Lori provided you with professional and outstanding service. We'll be sure to pass along your appreciation to her. If you ever need anything else, we're here to help!"
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Linda Fleming

January 6, 2026

5  out of  5
rating by Linda Fleming
"Jason was very helpful and thorough in reviewing our coverage."
We responded:
"Thank you so much for your kind words! We appreciate your feedback and look forward to continuing to serve you."
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Johnathan West

December 10, 2025

5  out of  5
rating by Johnathan West
"Great team here! Great and personal experience that makes you feel like family!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Robert Crews

December 4, 2025

4  out of  5
rating by Robert Crews
"Lori was patient & thorough.. Rates was good..too BAD I had to sign with other carrier THATS under them but its fine.."
We responded:
"Thank you for your thoughtful review, Robert. We're glad to hear that Lori provided patient and thorough service and that you found our rates competitive. Please don't hesitate to reach out if you need assistance—we're here to help!"
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David Yoder

December 2, 2025

5  out of  5
rating by David Yoder
"Great customer service & great people!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor."
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Jane Rossman

November 17, 2025

5  out of  5
rating by Jane Rossman
"Good experience, Jason explained policies and answered my questions."
We responded:
"Thank you for your kind words, Jane! We appreciate your feedback and look forward to serving you again."
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Dee Frazier

October 10, 2025

5  out of  5
rating by Dee Frazier
"Lori was great. Quick, friendly and getting to save! Wish I had called months ago."
We responded:
"We're so happy to hear that Lori provided you with quick and friendly service and helped you save! We appreciate your trust in us and are glad you reached out—it's never too late to get the coverage and savings you deserve. If you ever need anything else, we're here to help."
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Lauren Johnson

October 7, 2025

5  out of  5
rating by Lauren Johnson
"Lori is always super fast, personable and professional! Any time I’ve ever needed help she’s gone above and beyond for us which can feel rare now with companies being so big."
We responded:
"Thank you, Lauren! We're thrilled to hear that Lori has provided you with fast, personable, and professional service. Going above and beyond for our clients is something we truly value, and it's wonderful to know it makes a difference. We appreciate your trust in us for your vehicle insurance needs and look forward to continuing to serve you!"
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Mudd Fa Qus

October 6, 2025

5  out of  5
rating by Mudd Fa Qus
"This office made the process very easy."
We responded:
"Thank you for your kind words! We're glad to hear that we made the process easy for you. If you need any further assistance, feel free to reach out!"
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Collin Smith

September 24, 2025

5  out of  5
rating by Collin Smith
"James helped us get the best price on our car and renters insurance! We are so thankful for him and the rest of the team for making the process so smooth and simple! 5 stars for great the great service!"
We responded:
"Thank you so much! We're thrilled to hear that James was able to help you secure the best price on your car and renters insurance. Your feedback means a lot to us - If you ever need anything else, please let us know!"
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Barb Ebersole

September 23, 2025

5  out of  5
rating by Barb Ebersole
"Jason was very friendly and knowledgeable about our policies and needs. We were able to go over a couple of other potential additions to our policies with State Farms and i was very happy with the information provided to us so we can decide on our insurance needs for the future."
We responded:
"Thank you so much for your kind words! It's our goal to ensure you feel confident and informed about your coverage decisions, and we're glad we could assist you in planning for your future needs. We truly appreciate your trust in our agency and look forward to continuing to support you!"
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Bill Wafe

September 19, 2025

4  out of  5
rating by Bill Wafe
"Excellent"
We responded:
"Thank you so much for your kind words and positive feedback, Bill! If there’s anything we can do to earn that fifth star, please don’t hesitate to let us know. We appreciate your support!"
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Phyllis Epting

September 12, 2025

5  out of  5
rating by Phyllis Epting
"I was treated with kindness and respect, as well as being professional by James. As further involvement with getting my insurance, I had to speak with Kathy, who was also very knowledgeable very kind and courteous and very professional. I received car insurance. Thank you so much for this experience. Phyllis Epting"
We responded:
"Thank you so much for your wonderful review, Phyllis! We're delighted to hear that James and Kathy provided you with kind, respectful, and professional service throughout your insurance process. Your satisfaction means a lot to us, and we're grateful you chose us for your car insurance needs. If you ever need assistance in the future, please don't hesitate to reach out!"
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Jon Hilty

September 11, 2025

5  out of  5
rating by Jon Hilty
"I felt at ease the minute I walked in the door of the office. Randy listened to us and made the transition from a competitive insurance company to State Farm a pleasant experience and saved us money. I will recommend Randy and State Farm to others."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Joel Kleinhen

May 5, 2025

5  out of  5
rating by Joel Kleinhen
"Great service."
We responded:
"Thanks for your review, Joel - we look forward to continuing to provide you with great service!"
Profile photo of Christine Hutchens

Christine Hutchens

May 2, 2025

5  out of  5
rating by Christine Hutchens
"My agent even though it was my first time dealing with him was very knowledgeable and respectful. It felt like I was talking to an old friend I have known forever. He prepared a quote and surprisingly his suggestions were not to break my wallet, I was the one who requested higher coverage costing myself more not my agent. My old company Nationwide has very questionable policies and many of the agents are in serious need of people skills. They also did not value loyalty of 25 years and would not prorate a policy two days out to change a due date and instead cancelled me after 25 years of not having accidents, them not having to pay money out, just needing a two-day change on a due date. My agent from State farm ordinarily I would scream at somebody for calling me and trying to sell me something called at the correct time and was very helpful. I couldn't be happier with the coverage that I have even though I'm paying a little more then I probably should, but it's worth it. I have better coverage, I have a company that is not ridiculous in people skills and are on point. I look to be with State Farm for 25 years or until I croak. Will most likely be adding more things to my policy such as homeowners insurance dog insurance all that nice stuff,and motorcycle insurance once my finances are straight. For now I'm covered driving and comfortable with the coverages that I have. Finally I have a friendly agent willing to ask questions if they don't know something, and to bend over backwards to accommodate my needs. My experience with Jason Cox-State Farm Insurance gets a A+. I do want to add at no point in my dealings did I feel pressured by my agent to add to my policy just for him or State Farm to make extra money. The higher coverage were all my idea because of where I live and people around me needing better driving skills. The Cox agency feels like family."
We responded:
"We’re honored by your positive feedback, Christine! We look forward to continuing to provide you with great service. If there is anything else we can do for your insurance needs, just let us know."
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Taylor

April 17, 2025

5  out of  5
rating by Taylor
"Jason beat my Progressive rate by a mile with better coverage. Thank you! #JasonIsMyGuy"
We responded:
"Taylor, we're so glad we were able to get you better coverage at a better rate! Thanks for choosing our office to take care of your insurance and financial services needs."
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Susan Renshaw

March 5, 2025

5  out of  5
rating by Susan Renshaw
"Jason is knowledgeable, polite, and easy to talk with. Truly a great person for my insurance!"
We responded:
"Thank you so much for your kind words! Our team strives to provide knowledgeable and friendly service, and it's great to know that we hit the mark. If you have any more questions or need assistance in the future, don’t hesitate to reach out. We appreciate your support!"
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Richard Bucher

February 10, 2025

5  out of  5
rating by Richard Bucher
"I enjoyed and appreciated Jason's way of communicating with me: he speaks clearly with respect. He knows the insurance business."
We responded:
"Thank you for your review! We're glad to hear you had a positive experience - clear communication and respect are important to us. If you need assistance in the future, feel free to reach out!"
Profile photo of Ron Headings

Ron Headings

February 5, 2025

5  out of  5
rating by Ron Headings
"In our first meeting, Jason helpful, personable, and willing to answer all my questions. His staff is very experienced and provides outstanding service. Highly recommend for all personal and small business insurance needs!"
We responded:
"Thank you so much for your kind words! We're so happy to hear that we were able to provide you with the helpful and personable service we strive for. We appreciate your recommendation and are here to assist you."
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Brian Campbell

February 1, 2025

5  out of  5
rating by Brian Campbell
"The staff at this location are very professional but the best is they take it personal to earn your business. They will go way beyond most insurance companies to get toy a good deal. Makes you feel more appreciated as a customer when talking with this team!"
We responded:
"Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team’s dedication and professionalism made a positive impression on you. Your support means a lot, and we look forward to continuing to serve you in the future!"